S&OP Agent for planning team

In Consumer Packaged Goods (CPG) and Retail, planning complexity compounds fast.

• > Demand fluctuates across SKUs, channels, and regions
• > Promotions distort signals
• > Supply constraints surface late
• > Inventory swings between excess and stock-outs

Yet most S&OP processes still operate as monthly rituals—driven by spreadsheets, manual overrides, and last-minute consensus.

TrueGradient changes this paradigm with an AI-native S&OP Agent—built to support CPG planners to become thought partner in enriching forecast.

Instead of navigating dashboards or running static reports, planners start with intent.

• “Calculate the YoY change in forecast for Furniture Category”
• “Identify excess stock risk for the next 90 days”
• “Simulate supply impact if demand increases by 10%”

The S&OP Agent translates natural-language questions into:

• Forecast analysis
• Inventory diagnostics
• Scenario simulations

This shifts planning from tool-driven workflows to decision-driven conversations.

Using Agents to arrive at the most optimal forecast while demand planning

In CPG & Retail, forecast accuracy isn’t enough. Planners need context.

The S&OP Agent continuously evaluates:

• Forecast vs actuals at item-store level
• YoY growth trends
• Short-term and medium-term sales momentum

Instead of just showing numbers, the agent explains:

• Where demand is structurally changing
• Where recent sales diverge from plan
• Which SKUs and locations need attention

This creates a shared demand narrative across planning, sales, and leadership.